What is your Return Policy?

We feel confident you will be happy with your purchase. However, if the need arises, you may return your unworn shoes within 30 days for a refund.

Returns are easy at FergieShoes.com. Just follow these simple steps:

  1. Click here for a printable version of the return shipping label and return form.
  2. Re-package your order and place the completed return form inside the box.
  3. On the return shipping label, write your order number. Affix the return shipping label to the outside of the box. Return shipping costs are the customer’s responsibility. We cannot accept C.O.D. packages. Shipping charges will not be refunded. We recommend that you insure your return or send it in a traceable method. FergieShoes.com is not responsible for returns until they are received in our warehouse. Customers are responsible for the safe return of merchandise.
  4. Return your package through the carrier of your choice.

Don’t have a printer? Include in your return your full name, address, phone number, email address and order number, if known. Re-package your order and send to:

FergieShoes.com Returns
701 Malaga PL
Ontario, CA 91761

For any questions, you may contact us by email or call us toll-free at 888-849-6930. Please note: Worn shoes are not returnable.


Email us or call us at 888-849-6930